To our customers,
This letter is to formally announce that Brandon Biomed Inc. has been sold to Hasenpflug Holdings Inc. effective January 1, 2018. Keith Hammond has owned Brandon Biomed Inc. for 14 years and provided great customer service throughout the years. Keith has been servicing medical equipment for over 30 years, and Keith has been hired to continue to service your medical equipment.
Hasenpflug Holdings has the same values and goals as Brandon Biomed with that said you will not see a change in customer service with this transition. Hasenpflug Holdings Inc. is a Canadian owned company which owns and operates a branch known as TRH Services. This Ontario operated branch, has been servicing and selling medical equipment across Canada since 1996. This strategic move to purchase Brandon Biomed makes Hasenpflug Holdings Inc. a stronger company in the sales and service of medical equipment in the Canadian market place. TRH Services values excellent customer service and functions on efficient, reliable and timely repairs of medical equipment.
Brandon Biomed Inc. will continue to complete preventative maintenance and repairs of your medical equipment on site. During the transition period the phone number and website for Brandon Biomed will remain the same. Equipment that is in need of repair will need to be shipped to the new address for Brandon Biomed at 140 McGovern Drive, Unit 24, Cambridge, Ontario. The preventative maintenance programs will continue to be the same as in the past. The only change is that when your equipment is broken you will ship your equipment to the new address, along with all cheques for work completed. Any work invoiced by Brandon Biomed Inc prior to January 1st, will still go to his current location for payment.
We look forward to continuing to service your medical equipment in the future. If you feel the need to discuss any issues or concerns, please call Keith Hammond or Tim Hasenpflug.
140 McGovern Drive Unit 24
Canada, N3H 4R7
Phone Number: 1-877-626-3400
|Hasenpflug Holdings Inc and TRH Services
140 McGovern Drive Unit 23
Canada, N3H 4R7
Phone Number: 519-893-9488